by tiamot on Sat Oct 18, 2008 9:16 pm
I think group wide communication is essential when it comes to all aspects of the game, especially with disruptive players.
I've found that by having a good discussion before game, especially regarding what kind of behavior you'll accept as a DM helps to stymie future bad behavior. Even though the majority of my players have been gaming for years and have ran under me many times, I always remind them of not only what I expect from them as players, but what they can expect from me as their DM. So I heartily advise any DM to make the players FULLY aware of your rules and any particular DM quirks you have BEFORE you start the game. People tend to be a bit more mindful of their behavior when they have this information, and if they do get out of line you've backed yourself up by having explained it to them before hand. Most people, when you point out, "Hey, YOU agreed to this..." will straighten up.
Most DMs will fully understand the need to be consistent when it comes to enforcing the rules laid out in the pre-game discussion. Firm but fair, is my motto. Stick to your guns, enforce things equally across the board, but don't be a tyrant. And for crap's sake, don't renege on your own rules! (I know, duh, right?!) The bottom line is that your players must trust you as a DM.
Being approachable as a DM is also very important and is a big part of the trust factor. If players are comfortable with the fact that you're willing to work with them, they'll be much more likely to come to you with an issue before it becomes so bad that you've got a real dilemma on your hands. I always remind my players that I am there if they need me, for whatever reason, and to come to me with any problems. I even encourage them to come to me and point out any 'oopsies' I might commit as a DM. After all, we're only human.
Of course, as a lot of other posters pointed out, there are those types of people who'll act up even if you've had a very informative pre-game discussion. My first course of action is to assess the situation to determine just how much of a problem I have on my hands. I've found that most of the time, the other players will be right on the ball and will also see the problem and will make mention of it at some point out of game. I have to decide if the issue is minor enough for me to correct in game, or if its something I need to handle out of game. If its a simple matter, many times I can just speak up in game and give a bit of a reminder. To avoid singling anyone out, I do this as a 'group reminder' and might say something like, "Remember to work together as a team!" if I've got a player that's constantly trying to go off in his own direction.
For larger issues, I like to gain the input of the other players to see how the disrupting person is affecting them. I may talk to these people individually or as a group, but the discussion is always held without the offender being there because I don't want to put them on the spot. Sometimes the issue is small enough that the rest of the group is willing to let it go. Other times I'll have to make it a point to talk to the offender privately and bring up the issue. These discussions are always handled delicately. Being reprimanded by anyone, let alone your DM, can be embarrassing! So I always keep such things in mind. I tend to start off by asking the person how they feel the game is going and if they're having fun. Sometimes you'll find that a person is acting out because they're actually having an issue with the game! Maybe they don't like their character and feel stuck with them, for example. Having this discussion with the offender can help to smooth things over. I always make it a point to let them know that main goal is for everyone to have fun. Above all I always maintain a high level of maturity.
Unfortunately some people don't listen to any amount of reason. As a DM you're the poor sucker who gets stuck with the task of having to fix the game issues with players. Sometimes, some tough love is in order. Like a lot of other people here, kicking someone out of the game is my last resort. I'd much rather have them leave of their own volition then have to kick them out. Truth is, I've had a player leave before. He was being a weenie, and I simply wouldn't take his crap. Of course I handled it all civilly and never singled him out, but he got so mad that he couldn't act as he pleased that he quit the game before things got so bad that I had to remove him. (Even his own wife was glad to see him leave the game!) Now, I'm not saying that as a DM you should just put up with people's BS. Depending on your situation, you might be able to be firm and sit on it a bit. The player might either work it out of their system or leave on their own. Of course, you might want to talk to your other players and tell them that you're going to cool your heels a bit and see what the jerk does...just be open to reason. Your players might already be so fed up that they're not willing to bear it with you.
At any rate, I most sincerely hope that any DM reading this thread who's having a player issue manages to work it out to the best effect!